Browse below for answers to the most frequent questions. Get in touch if you can't find an answer to your question.
❶ Organization & Operations
¬ Who can join Maxx?
Any one can join Maxx. You simply have to be 18 years of age or older, as January 1st.
¬ What about Group & Group administrators
A Group is composed of 10 individuals or more. Each Group is managed by a Group Administrator. The Group Administrator can designate one person from his group, who will assist with Group administration duties
❷ Fees & Payments
¬ Membership fees
Membership fees are paid one per year. At registration time, once every year. Membership should be paid between December 1st and January 31st.
¬ Monthly fees
Monthly fees: There is no monthly fees
Members are only required to pay when an event has been communicated through Maxx app. Maxx will never contact members by any other means, for any form of payment. Payments should only ONLY be made to your Group Admin. Check our Service page for up to date information
❸ Registration & Membership
¬ Who can register to Maxx?
Anyone can register to Maxx. You may register online or by e-mail to register@gomaxx.ca
You may register as an individual (yourself) or as a Group. If you register a Group, you become the Group Administrator.
¬ What do I need to register?
You should first download the Member list template in the Membership section of the website then, proceed as below
1) REGISTER AN INDIVIDUAL
You need to provide a proof of ID, your first and last name, your day and month of birth, a phone number, an e-mail address; your beneficiary: first and last names, an e-mail or phone number
2) REGISTER A GROUP
You will automatically be regitered as the Group Admin. As the Group Admin, you should provide all information required for an INDIVIDUAL and for each member in your Group, you should provide their first and last name, their month and day of birth, their beneficiary : first and last name, phone or e-mail address.
¬ How do I pay for my membership?
The Group Admin is reponsible for collecting all fees, including the Membership fees. Membership is paid to the Group Admin who wil then submit the payment on behalf of the Group. Check rates in the Membership section of the website or in your profile, using the Maxx Mobile App.
